📦 Shipping & Delivery — NOORANI

At NOORANI, we want your shopping experience to be effortless and smooth — from the moment you place your order to the moment your abaya arrives at your door.

🇦🇪 Domestic Shipping (UAE)

Processing Time:
Your order will be carefully prepared and dispatched within 5–10 business days from the time your payment is confirmed (customized abayas typically take a few extra days due to tailoring details).

Shipping Time:
Once your order has left our facility, delivery across the UAE usually takes 1–2 business days.

Tracking:
After your order is shipped, you’ll receive a tracking number so you can follow your package’s journey until delivery.

Delivery Charges:
Shipping within the UAE is available at a standard rate — and you’ll see the exact fee at checkout.

Cash on Delivery:
We offer Cash on Delivery (COD) in the UAE with no extra charge for your convenience.

 

🌍 International Shipping

We deliver worldwide, so NOORANI can reach abaya lovers everywhere!✈️

Processing Time:
International orders are processed within 7–10 business days after payment is confirmed.

Shipping Time:
Once dispatched, international delivery typically takes 3–7 business days, depending on your country and customs procedures.

Shipping Costs:
International shipping charges are calculated at checkout based on your location, package weight, and dimensions.

❗ Please note: Cash on Delivery is NOT available for international orders.

🕒 Delivery Guidelines

• Business Days: Shipping timelines count only business days (Saturday–Thursday), excluding weekends and public holidays.
• Address Changes: If you need to update your delivery address, please contact us before your order has been dispatched.
• Delays: Occasionally, delivery might take longer due to high demand, customs clearance (for international shipping), or courier issues. If your package is delayed past the expected timeframe, reach out to us — we’ll happily assist you.

 

📦 Items Damaged in Transit

If your package arrives damaged, please:

• If possible, refuse the shipment when the courier attempts delivery, and
• Contact us immediately with photos so we can help resolve the issue.

📍 Customs & Taxes (International Orders)

For international deliveries, any import duties, taxes, or customs fees may be charged by the destination country. These charges are the responsibility of the customer and are not included in the price or shipping fee.

 

📞 Need Help?

If you have questions about your delivery or tracking information, our support team is here to help — just send us a message via WhatsApp or email us with your order number and we’ll respond quickly.